A most important question that needs to be answered by any new blogger is: which web host to use?
The best answer I found?
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A rather new blogger, I started in the latter part of 2017. Among the most pressing things I discovered was the need to find a top quality WordPress web host.
WordPress works best in the right hosting environment. A quality web host is, therefore, an integral part of the strong foundation to support my blogging success. I started out with BlueHost, which offers a 30-day trial.
As a new blogger and with virtually zero tech skills, I’ve needed quality expert help many times.
I found that with BlueHost, whenever I started a live chat with their support team, I often had to wait up to 10 minutes for an initial response, and between 5 to 10 minutes for each question to be answered.
It appeared to me that their support people were understaffed. Most times I got the impression that the BlueHost help staff were multi-tasking, answering several customers’ enquiries at any one time.
It was quite stressful for me to be faced with such delays on the many occasions I needed advice and support.
I then chanced upon a popular blogger’s website that mentioned the merits of another web host: SiteGround. Not knowing what to really expect, I took up SiteGround’s 30-day trial offer.
What a pleasant surprise, and what a relief!
Great Customer Service
From all my many subsequent contacts with SiteGround’s support staff, I have never been disappointed.
I’ve always enjoyed Siteground’s exceptional customer support.
In a typical live chat, I haven’t had to wait for more than 15 to 20 seconds before a friendly and helpful staff member greets me politely.
A picture of the support person is always shown, which helps reassure me and makes our communication more personal. You can even read a brief bio of your support person.
I’ve found the help staff to be always pleasant, polite and patient.
Even more importantly, the helpful replies come quickly, showing that the support persons are well-trained and know how to overcome my problems and answer my many questions.
On one occasion, the assistant needed to find out more, but quite quickly found the answers and replied to me without delay.
The high-quality SiteGround customer support has helped me save a lot of time and has minimized my stress; it has helped me a lot in moving ahead with creating my blog and getting all the necessary things done.
I have therefore rated them with the maximum 5 stars after every chat session, because my needs have always been well-met, and my problems have consistently been efficiently overcome.
It’s reassuring to know that effective technical and other support is just a chat (or phone call) away, 24 hours day and night.
Understandably, I’ve never hesitated to call on them for reliable and friendly help.
You need to experience SiteGround’s chat support to truly appreciate their expertise and their high level of customer service.
Here is some of the many SiteGround customers’ feedback that shows their highly positive personal experiences:
SiteGround’s important features for bloggers
Apart from the valuable, prompt and polite customer help, I have also benefited from SiteGround’s many valuable features:
–Free site migration service
–Free daily automatic backups & restore, page caching, staging, and automatic content management system updates – no fear of any website losses
-Official endorsement by WordPress.org – I have found that SiteGround works very well with my WordPress.
-Managed WordPress hosting on all plans
–Free WordPress themes
-Innovative speed technologies (SSD, HTTP/2, PHP7, NGINX + more). These enable SiteGround to give your website very fast loading speed:
–Free SSL certificate
–Free CloudFlare website security – it polices web traffic, automatically blocking any harmful traffic.
–Free CloudFlare content delivery network (CDN) – it caches website content and sends it to multiple data centers located around the world. Your website content is sent to your visitor’s server from the closest data center. This system ensures that your website loads faster.
–Free SiteCheck – an automatic software that scans your website to detect any malware in the code or on the site.
–30-day money-back guarantee – There is no risk. I tried that and was totally convinced to select SiteGround as my web host.
PCMag in its review of SiteGround has this to say: “solid security, customer service, and tutorials make this Web host extremely friendly for small businesses and new webmasters”. “It offers many hosting types, lots of performance-enhancing tools, and excellent customer service at a reasonable price”.
SiteGround is now offering 60% off their plans, and prices start at only $3.95 per month:
You can sign up here for a risk-free trial run – find out for yourself whether SiteGround suits you and meets your needs.
You have nothing to lose, and everything to gain.
If you find this post helpful, share it with others. They’ll thank you for it.
Have you tried other web hosts? Would you recommend them?
I’d love to know your experiences.
Please share them in the comments below.Thanks. 🙂